As a Medicare sales specialist, it’s not unusual to be notified of a client that is in the hospital. It’s never something you want to hear, but it does provide an opportunity for you to show the client and their family that you care and are available to help. Educate them on their Medicare Advantage plan’s post-discharge meal delivery program is one great way to serve your Medicare Advantage clients that are either facing an inpatient hospital stay or were recently discharged from one.
How Post-Discharge Meal Delivery Programs Work
Although not required, most Medicare Advantage plans provide this benefit. It typically allows the member to receive 10 to 14 pre-cooked meals delivered to their home after being discharged from the hospital. Not having to worry about (or prepare) meals can be a big relief for a senior trying to rest and recover after a stay at the hospital.
Post-discharge meal delivery benefits will be explained in the Evidence of Coverage booklet of your client’s Medicare Advantage plan. It typically requires prior authorization.
You may be able to help walk the client through the authorization process to ensure the benefit gets utilized. Below are a few carriers that have information readily available on their websites:
Expressing Care For Your Medicare Clients
A caring call to an ailing client is always nice. A small gift can also help heal the soul. But helping a client receive days worth of free, pre-cooked meals delivered to their door is a real blessing. And if you’re worried about the food quality, take a look at the pictures we received from one recipient!
Be an all-star broker and ensure your clients are getting the most out of their Medicare Advantage plans. It’s the best way to earn loyalty and referrals!