selling Medicare products
Well, I left Orb and Goldensoul off my Superfecta this Derby weekend, so I guess I won’t be retiring anytime soon! Got a chance to speak with a Humana sales leader in Colorado last Friday. We discussed the timing and best strategies for getting an MAPD certification for marketing Humana products, if you do not have one already. As an agent not yet certified for MAPD you should be asking yourself a couple questions: “Is there an opportunity to enroll any beneficiaries into an MAPD plan between now and July?” “Do I plan to represent any of the under 65 major medical products offered through exchanges in the fall?” If you answered yes to either of these questions, now is a good time to get registered for Humana’s MAPD certification training. Here is my logic:
We can’t forget the importance of service, ethics, and compassion for clients in our roles as insurance professionals. I was reminded of this when I fielded a call last week from a plan member, who had some legitimate concerns. I rarely speak with the members themselves, so this caught me off guard at first. The lady on the line was noticeably upset, a bit frightened even, and looking for someone that would help her. She had just received notification that her Medigap plan was going to experience a significant rate hike for both she and her husband, and while she never came out and said it, I could sense that affordability of this new premium was a major challenge. She shared that it was very difficult to reach her agent, and after several attempts, was told that there was nothing that could be done, and that the reason for the increase was “Obamacare”. Her husband, also an older gentlemen, struggles with hearing on the phone, so she was stepping up to the challenge of finding solutions on behalf of them both. This woman was very sharp, and perceptive, but obviously needed someone with the expertise to advise her of any and all options available to reduce their cost of coverage. Having recently celebrated a birthday, her research revealed that there may be some favorable rules within this time period that might allow their to select another plan in their state of residency. Her existing agent had already written this option off.
Earlier this week I read that our country’s spending on health care has been at historic lows for a third straight year. The conclusion was formed by comparing health spending growth rates to the overall growth of the economy, reasoning that it’s easier to keep up with the costs if the two are aligned, than if health spending surges ahead.