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How To: Request a Release

Resources

February 1, 2023 by Lance Hoeltke

You may be in a situation where you no longer wish to remain with your current FMO or upline agency. This could be for a variety of reasons. If you are looking to relocate to a new FMO or agency, it’s important to be aware that cutting ties is not as simple as merely walking away. To make this change, you must request a release before you can move on to your next endeavor. Ready to initiate the process with your FMO or agency? Here’s what you need to do:

Understand Your Current Contracts

Before requesting a release, it’s essential to understand what you’ve agreed to in your current contracts. Whether with an FMO, upline agency, or carrier, terms will be laid out in your agreement regarding what you need to do to secure a release. Understanding your contracts helps you know what is expected of you and what your carrier, upline agency, or FMO has agreed to cover.

Timing Matters

With carriers, you will find that there is an immediate release request as well as a delayed release option. If you request an immediate release but don’t hear back, it may be in your best interest to fill out a delayed release form. If your current FMO responds after initiating a delayed release, you can submit the release letter, which will supersede the requested delayed transfer.

There are certain times during the year when releases are unavailable to be requested. This is typical during AEP since releases can sometimes be a major interruption to your daily responsibilities. During these blackout periods, carriers often want to focus their resources on helping agents with sales and support rather than onboarding and offboarding agents. Many carriers will allow a hierarchy change once every 12 months. If you have questions about a specific carrier, don’t hesitate to contact our Plan Advisors team at info@myplanadvisors.com. 

Consider the Implications

Whatever your reasons for leaving your current carrier, make sure you’re aware of the aftermath for your business. Whether you’re leaving a carrier or your FMO, you may be receiving resources and support that you don’t fully recognize until it’s gone. So be sure you have everything you need to succeed once you’ve moved on to your next venture. 

If you have other agents you’re partnered with, it’s also important to consider your downline. For example, is the release you’re requesting just for yourself or your entire downline? Make sure you have these types of questions answered before submitting a release.

Submit a Request

When filling out your request for release, check to see if your FMO has a form template that you can use. Many carriers have a carrier-specific release form they require (some won’t accept a release on an FMO letter). If not, you can write your own request and submit it to the proper contact(s). Simply make sure your request is direct and to the point.

Rejection is a Possibility

Be aware that depending on the situation, your request may be denied. This is often due to financial reasons. For instance, if an FMO invests thousands of dollars into an agency to help them market themselves, but ultimately that agency never sells any plans, they may not release that agent. There are options for FMOs to make agreements with other FMOs to recoup costs incurred by an agent, but that is less common.

If you need a release from your current carrier, FMO, or upline agency, contact us with any questions at info@myplanadvisors.com. We are here to walk you through the process and ensure you have everything you need to get approved!

Filed Under: Release, Resources, Selling, Service Tagged With: AEP, Carrier, FMO, Release, Upline Agency

June 6, 2022 by Lance Hoeltke

It is that time of year again; It’s time to get certified! Here at Plan Advisors, we want to provide our brokers with the proper tools and resources to get all of the knowledge and expertise that they desire.

“Why should I get certified?”

When looking ahead to 2023, we want you to get prepared with the industry’s most widely recognized medicare training, Medicare + Fraud, Waste, and Abuse (MFWA) training. Medicare + Fraud, Waste, and Abuse (MFWA) training launches in just a few weeks on June 20, 2022. To be more than ready to start the course that will help you learn, achieve, succeed, and grow your business, take time to explore all the benefits of AHIP’s acclaimed MFWA program.

For more than five decades, AHIP training has been the gold standard for helping professionals learn, achieve, and succeed. That includes AHIP’s MFWA online training. This one-stop program offers unsurpassed value and excellence:

  • Need CE credits? They’re available in all states.
  • Maximum efficiency: A single portal makes it even easier to send your training scores to multiple health insurance providers
  • Enhanced mobile-friendly technology
  • Easy language changing: Switch between English and Spanish any time
  • Elevated security functions
  • And much more

“What do I do if I don’t know where or how to get certified?”

Are you ready to look ahead to the plethora of other training courses that are on the horizon? Check out the chart below that will give you the details surrounding the upcoming carrier certifications that will be available to you. Below, you can find links to insurance carrier announcements, certification dates, available discounts, reimbursement opportunities, allotted number of certification attempts, and more. To download the chart and begin to take advantage of this content designed specifically for Plan Advisors’ brokers, click here. It’s time to get certified!

Filed Under: AHIP, certifications, Medicare Health Plans, Resources Tagged With: AHIP, Certifications, Medicare Industry, MFWA

May 9, 2022 by Lance Hoeltke

It is time to book a getaway to Las Vegas, Nevada on June 21 – 23, 2022 to experience and gain professional connection at the AHIP Conference!  Since the conference is just over a month away, we motivate you to prepare with all of the need-to-know information.

What To Expect At The Conference

At Plan Advisors, we encourage you to seek out opportunities to connect—in person—with experts and leaders from within and outside of our industry. At the AHIP conference, you will engage with leadership from health insurance provider organizations, both big and small, while diving into focused learning experiences relevant to your organization and the amazing work that you do. Throughout the conference, you are welcome to enjoy a mixture of educational Q&A sessions, meaningful networking breaks, exhibit hall time, and downtime with colleagues from coast-to-coast. As a result, you will learn how AHIP can help you do your job even better!

How Will Making Connections Benefit You? 

Finally, we encourage you to set aside time to experience and gain professional connection at the AHIP 2022 Conference. By doing so, you will discover breakthrough ideas, research, and products in sessions and the exhibit hall. The conference will additionally inspire you to take time from the daily grind and fresh thinking. If you are feeling stuck or in a stand-still professionally, you will find solutions that would take you months to find on your own. Click here to view the list of talented, featured speakers from organizations of all sizes. 

Helpful Links And Resources To Visit

  • AHIP 2022 Agenda
  • Program Overview
  • Are you ready to Plan Your Visit?
  • Still have questions? Check out these AHIP FAQ’s!

Filed Under: AHIP, Resources, Selling Tagged With: 2022, AHIP, Conference, Las Vegas, Medicare, Medicare Industry, Plan Advisors

February 8, 2021 by Lance Hoeltke

Accelerate your Medicare business in 2021 with the Plan Advisors Broker Portal: You’re one-stop-shop for support, resources, and tools to better run your business and serve your clients.

The Broker Portal is exclusively for Plan Advisors brokers, which means you’ll need a special login, provided to you by the Plan Advisors team, in order to access the portal. We will release login information to brokers starting next week, but we wanted to give you a sneak peek today!

What you’ll find in the Broker Portal:

  • My Profile
  • My Documents
  • Get Support
  • Explore Resources

Keep reading to learn more about these business centers and see a snapshot of each.

My Profile

The My Profile section of the Plan Advisors Broker Portal houses the important information we need to know in order to better serve your business. It’s important that this information is complete and up-to-date because when you request support, the portal will automatically share the information in your profile with our team to help us help you.

Upon first logging into the Broker Portal, you will be prompted to fill out your producer (personal) information and business information. You can always go back in the future (and should frequently as your information changes!) to update your profile.

My Documents

The My Documents section of the Broker Portal houses important business documents provided to you by the Plan Advisors team. Utilizing the My Documents section, you can view and download your important documents.

If you do not have any documents available to you at the moment, you will see a message letting you know.

Broker Portal My Documents page

Get Support

The Get Support section of the portal is your go-to place for… well… getting support! From questions and client services issues to marketing requests and more, the Get Support section is where you want to go when you need to reach our team for support.

As support needs and opportunities arise, we will continue to update this section with helpful ways to reach out team and get the support you need.

Some of the Get Support Forms:

Business & Administrative
  • Get Contracted with additional carriers
  • Order Supplies
  • Request Carrier/Client Support
  • Refer a Client with the Plan Advisors Network
Tools & Technology
  • Request Tech/Tool Support
  • Register for Broker Connect tool
  • Request ProducerMAX Demo
  • Download ProducerMAX Mobile App
Marketing
  • Request Marketing Support
  • Request Leads
  • Request Medicare 101 Presentation
  • Request Personalized Email Signature

Explore Resources

The Explore Resources section of the Plan Advisors Broker Portal is more than just a resource library. The Explore Resources section is an all-inclusive center for documents, carrier information and resources, tutorial videos, tools, FAQs, articles, carrier communications, and more!

While our team is always here to help, we hope that the Explore Resources section of the portal empowers you to get more done by having what you need right at your finger tips. No more searching through email threads. No more digging through files. No more wondering where to go to get what you need.

Inside the Explore Resources section, you’ll find:

  • Broker Connect Resources
    • Training Videos
    • FAQs
    • Additional Question Forum
Broker Connect Resources section on main Explore Resources page
Additional Questions Forum on Broker Connect Resources page
  • ACA & Medicare Carrier Tiles
    • All ACA & Medicare Carrier tiles Plan Advisors represents
    • Broker Support contact information for each carrier
    • Plan Advisors contact information
    • More Resources
      • More Key Contact information
      • State-by-state map with additional state-specific resources and contacts
      • Important carrier-specific links
      • Important carrier-specific documents
ACA and Medicare Carrier Tiles
Humana Carrier Resources Page – Key Contacts
Humana Carrier Resources Page – State-specific Resources
Humana Carrier Resources Page – Important Links and Documents
  • Search Resources by:
    • Category – Service, Selling, Marketing, Commissions
    • Topics
    • Carriers
    • Keywords
  • Resources include:
    • PDFs
    • Word Documents
    • Excel Documents
    • Presentations
    • Page links
    • Videos
    • And more!
Explore Resources page Search Resources section
  • Latest Carrier Communication
    • Newsletters
    • Email Blasts
    • Memos
    • Announcements & Updates
    • Events
Explore Resources page Latest Carrier Communication section

And this only scratches the surface of what you’ll find in the Plan Advisors Broker Portal! We look forward to seeing how this new business center supports your business success in the year to come.

If you’re a Plan Advisors broker, register for the Broker Portal here! While the registration process is happening, you can always start a conversation with our team for help with all of your Medicare business needs.

Filed Under: Resources

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